3.0 How do I back out a part I incorrectly received?

Modified on Fri, 7 Nov at 12:49 PM

If the part has been incorrectly received, there is not a way to reverse the receiving.  There is, however, a way to update the PO with a new record for a negative quantity.

If the PO is closed, you will want to pull up the PO and choose the "Close/Reopen PO" option at the top to reopen it.  If it is already open, simply pull up the PO in the purchase order application.

In the parts tab, you will want to put in the part number that you incorrectly received, and then for the amount you will enter a negative quantity instead of a positive.  For example, if I received in two of part XYZ and should have only received one, I will enter a new line on this PO for part XYZ with a quantity of -1.  Then, you will receive the part; this will remove the on hand from your inventory and reduce the PO total (although if an AP invoice has already been keyed against it this component may need to be corrected manually).  




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