Softbase 3.0 Security Setup Guide
Complete permission reference aligned to the supplied Security Setup screenshots
Getting Started
Before security can be assigned, the employee must first be created in Personnel Setup.
If the employee does not yet have a security password, enter a password and then select the employee from the Employee # list.
If the employee already has a password, entering it will retrieve the existing security profile. If the password is unknown, leave Password blank, select the employee, and use the ellipsis button to retrieve the profile.
The User ID is generally needed for technicians, transportation drivers, salespeople using Softbase Mobile, and customers configured for Web Customer access. Other office users typically do not need a User ID unless Company Setup is configured to require one.
Important: Every permission visible in the supplied screenshots is listed individually below. Where the supplied documentation does not define a permission, the Guidance / Effect cell is intentionally left blank for manual review and completion.
Accounting
Permission | Guidance / Effect |
Accounting Functions | Top-level accounting permission shown in Security Setup. The supplied source flags this item as needing correction and does not reliably document its effect. |
Vendor Setup | Allows access to Vendor Setup. |
AP Invoice Entry | Allows access to AP Invoice Entry. |
AP Payments | Allows access to AP Payments. |
AP Checks Approval / AP Auto Checks / AP Hand Typed Checks / AP Check Register / AP Check Void | Listed in the supplied source, but detailed behavior is not documented there. |
AP Inquiry | Allows access to AP Inquiry. |
Customer Setup | Allows access to Customer Setup. |
Customer Change | Listed in the supplied source; detailed behavior is not documented there. |
Customer Rates | Allows changes to the Rates tab in Customer Setup, except Update Ship To’s and Bill To Over-Rides Ship To Rates. |
Customer Add | Allows new customers to be added. |
Customer Delete | Allows customers to be deleted. |
Show AR Comments in Profile | Listed in the supplied source; detailed behavior is not documented there. |
Salesman Commission Setup | Listed in the supplied source; detailed behavior is not documented there. |
AR Inquiry | Allows access to AR Inquiry and AR Customer Statements. |
AR Terms Setup | Allows changes to the Terms tab in Customer Setup, except the PeopleSoft options. |
AR Cash Posting | Allows access to AR Deposits. |
AR Comments | Allows changes to the AR Coms tab in Customer Setup. |
Credit Approval | Allows use of Credit Approval from the Sales Document. |
Chart of Accounts | Allows access to Chart of Accounts. |
Journal Entry | Allows access to Journal Entry. |
GL Inquiry | Allows access to GL Inquiry. |
Management Information | Allows access to Financial Inquiry. |
Administration
Permission | Guidance / Effect |
Administration Functions | Controls administrative functions such as Reset DB Version, Clear All Printer Setups, the Update button on the Reports tab, and interaction with the Zip Code window. |
Company Setup | Allows access to and interaction with Company Setup. |
Branch Setup | Allows access to and interaction with Branch Setup. |
Department Setup | Allows access to and interaction with Department Setup. |
Personnel Setup | Allows access to and interaction with Personnel Setup. |
Disable Social Security # | When checked, hides/disables the Social Security # field in Personnel Setup. Existing stored data is retained. |
Disable Drivers License # | When checked, hides/disables the Driver’s License # field in Personnel Setup. Existing stored data is retained. |
Disable Hourly Rate | When checked, hides/disables the Hourly Rate field in Personnel Setup. Existing stored data is retained. |
Sale and Expense Codes | Allows interaction with Sale Codes, Expense Codes, and Tax Codes Setup. |
Labor Rate Setup | Allows interaction with Labor Rates, Repair Codes - Other Setups, and Secondary PM Names. |
Inspection Setup | Allows interaction with Inspection Setup. |
New Inspection Setup | Access the new inspection setup forms |
Modify Sales Tax Integration | Enables access to the sales tax integration tab (used with Avalara). |
Security Setup | Allows the user to modify security profiles. Restrict this permission to users responsible for security administration. |
Disable Accounting Tab | Checking this box disables the Accounting tab in Security Setup for the user. |
Disable Administration Tab | Checking this box disables the Administration tab in Security Setup for the user. |
Disable Equipment Tab | Checking this box disables the Equipment tab in Security Setup for the user. |
Disable Invoice Tab | Checking this box disables the Invoice tab in Security Setup for the user. |
Disable Parts Tab | Checking this box disables the Parts tab in Security Setup for the user. |
Disable Doc Center Tab | Checking this box disables the Doc Center tab in Security Setup for the user. |
Disable Other Tab | Checking this box disables the Other tab in Security Setup for the user. |
Disable Internet Tab | Checking this box disables the Internet tab in Security Setup for the user. |
Disable Reports Tab | Checking this box disables the Reports tab in Security Setup for the user. |
Equipment
Permission | Guidance / Effect |
Equipment Setups | Allows access to Equipment Setup. |
Save Changes | Allows changes made in Equipment Setup to be saved. |
Change Unit # | Allows the Unit # field to be changed. |
Change Control # | Allows the Control # field to be changed. |
Change Serial # | Allows the serial number to be changed through the Change # option. |
Change Location | Allows location change. |
Change Branch and Dept | Allows update of the branch and/or department |
Change Acquisition Cost | Allows user to change acquisition cost |
Change Rental Rates | Allows user to change the assigned rental rate |
See GL Costs / Info | Allows the user to view and interact with information on the GL tab. |
Add Equipment | Allows a new equipment record to be created, subject to the applicable customer/internal-unit options below it. |
Add Only Customer Units | Limits Add Equipment access to customer-owned units. |
Add Only Internal Units | Limits Add Equipment access to internally owned units. |
Both Internal and Customer | Allows both internally owned and customer-owned equipment to be added. |
Delete Equipment | Allows equipment records to be deleted. |
PM Setup | Allows access to PM Setup. |
Equipment Administration | Shown on the current screen; the supplied source notes that this option currently enables/disables nothing. |
Disable Primary and Secondary Meter Tab | Checking this box disables interaction with the Meter tab in Equipment Setup. |
Disable Serial # Tab | Checking this box disables interaction with the Serial # tab in Equipment Setup. |
Disable Dates Tab | Checking this box disables interaction with the Dates tab in Equipment Setup. |
Disable Financial Tab | Checking this box disables interaction with the Financial tab in Equipment Setup. |
Disable Guaranteed Maint. Tab | Checking this box disables interaction with the GM tab in Equipment Setup. |
Disable Floor Plan / Lease Tab | Checking this box disables interaction with the Floor/Lease tab in Equipment Setup. |
Disable Specs Tab | Checking this box disables interaction with the Specs tab in Equipment Setup. |
Disable Custom Specs Tab | Checking this box disables interaction with the Custom tab in Equipment Setup. |
Disable Comments Tab | Checking this box disables interaction with the Comments tab in Equipment Setup. |
Disable Photo Tab | Checking this box disables interaction with the Photo tab in Equipment Setup. |
Disable Transportation Tab | Checking this box disables interaction with the Trans tab in Equipment Setup. |
Invoice
Permission | Guidance / Effect |
Invoice Functions | Allows access to the Invoicing window from the main menu. |
Update Header | Allows changes to the header/top portion of the Sales Document to be saved. |
Open Order | Allows a work order or work-order quote to be opened. |
Close Order | Allows a work order to be closed/invoiced. |
Open PM's | Allows new Planned Maintenance work orders to be opened. |
Auto Open PM's | Allows access to auto-open PMs |
Print Final Invoices | Allows access to Print Final Invoices. |
Enter Comments | Allows user to enter and save comments |
View WIP | Allows access to WIP inquiry |
View Invoice Register | Allows access to Invoice Register |
Reverse Invoices | Allows use of the Reverse Document process. |
Close Credit Memos | Allows closing work orders that are awaiting credit approval, subject to the documented credit workflow. |
View Acct Dist | Allows Account Distribution information to be viewed from Sales Document > Inquiry. |
Accounting Format | Allows access to Accounting Format and Print Dispatch Info options in Invoice Print Options. |
Lock Quoted Hours | Controls the ability to lock quoted labor hours |
Add Equipment | Allows equipment to be added from the Sales Document workflow |
Add Ship To | Allows new Ship To customers to be added from the Sales Document. |
Rates/Taxes | Allows fields on the Rates/Taxes tab to be edited. |
Over Ride Currency | Allows the currency on a Sales Document to be overridden |
Change Salesman | Allows the Salesman field on the Sales Document to be changed. |
Customer Credit Info | Allows customer credit information to be viewed from the Sales Document |
Show Parts GP | Allows parts gross-profit information to be shown on the Sales Document. |
Show Labor GP | Allows labor gross-profit information to be shown on the Sales Document |
Show Misc GP | Allows miscellaneous-item gross-profit information to be shown on the Sales Document |
Show Rental GP | Allows rental gross-profit information to be shown on the Sales Document |
Show Equipment GP | Allows equipment gross-profit information to be shown on the Sales Document |
Show Total GP | Allows total gross-profit information to be shown on the Sales Document |
Invoice Design Options | Allows access to Invoice Design. |
Show Deposit Button | Displays the Deposit button on the Sales Document |
Limit Labor Entry | Enables mechanic-specific labor-entry restrictions. |
Mechanic # | When Limit Labor Entry is used, restricts labor entry to the selected mechanic. A value of 0 grants access to all mechanics. |
Department Limit | Restricts opening/quoting work orders to selected departments. |
Parts - Change | Allows the user to update changes made to the Parts tab of a Sales Document. |
Parts - Add | Allows the user to add parts on the Parts tab of a Sales Document. |
Parts - Delete | Allows the user to delete parts from the Parts tab of a Sales Document. |
Parts - Transfer | Allows the user to transfer parts to a different work order. |
Parts - Below Cost | Allows parts to be sold below cost on a Sales Document. Treat as elevated pricing access. |
Parts
Permission | Guidance / Effect |
Part Setups | Allows access to Parts Setup. |
Change Parts | Allows existing part information to be changed. |
Add Parts | Allows new parts to be added. |
Delete Parts | Allows parts to be deleted. |
Inquiry / Price Avail. | Source notes this is only used for 2.1. |
Whse to Whse Trans | Allows Transfer and Copy Warehouse functions in Parts Setup. |
Parts Group Setups | Allows interaction with the Groups tab in Parts Items Setup. |
Warehouse Setups | Allows interaction with the Warehouses tab in Parts Items Setup. |
User Cross Setups | Allows interaction with the User Cross Reference tab in Parts Items Setup. |
View Costs | Allows cost information and related cost/price details to be viewed; the source also indicates the Cost field can be edited when this permission is enabled. |
Parts Admin Options | Allows Service Van Replenishment, Price Files, and Month End functions. |
Order Parts | Allows access to Purchase Orders. |
Receive Parts | Allows parts to be received from the Parts tab of Purchase Orders. |
Post Inventory | Allows access to the Physical Parts Inventory Process / Inventory Counts. |
Adjust On Hand Qty | Allows the On Hand Qty field in Parts Setup to be changed. |
Part # Alias on POs | Allows a part-number alias to be used on purchase orders |
Approve Orders | Source notes this is only for 2.1. |
Record Lost Sale | Allows a lost parts sale to be recorded |
Group Bin Change | Allows group bin-location changes. The supplied source specifically recommends keeping this permission off unless needed. |
Toyota - No Auto Dash | Suppress automatic dash insertion for Toyota part numbers |
Disallow Cost Change for Backorders | When checked, this is a restriction. The exact behavior is not further documented in the supplied source. |
Warehouse Limit | When checked, warehouse access becomes restricted. Select only the warehouses the user should be able to see/use in Parts Search and invoicing. |
Document Center
Permission | Guidance / Effect |
Document Center | Allows access to the Document Image Center. |
Add WO / Invoice Docs | Allows documents to be added under the Invoice/WO tab. |
Delete WO / Invoice Docs | Allows documents to be deleted under the Invoice/WO tab. |
Add Rental Docs | Allows rental documents to be added under the Rental tab |
Delete Rental Docs | Allows rental documents to be deleted under the Rental tab |
Add Mechanic Docs | Allows mechanic labor documents to be added. |
Delete Mechanic Docs | Allows mechanic labor documents to be deleted. |
Add Customer Docs | Allows customer documents to be added. |
Delete Customer Docs | Allows customer documents to be deleted. |
Add Equipment Docs | Allows equipment documents to be added. |
Delete Equipment Docs | Allows equipment documents to be deleted. |
Add Vendor Docs | Allows vendor documents to be added. |
Delete Vendor Docs | Allows vendor documents to be deleted. |
Add AP Invoice Docs | Allows AP Invoice documents to be added. |
Delete AP Invoice Docs | Allows AP Invoice documents to be deleted. |
Add PO Docs | Allows PO documents to be added. |
Delete PO Docs | Allows PO documents to be deleted. |
Other
Permission | Guidance / Effect |
Invoice Change (after the fact) | Allows access to the Change Invoice window. |
PO # | Allows the PO # to be changed on an existing invoice through the Change Invoice window. |
Salesman | Allows the Salesman to be changed on an existing invoice through the Change Invoice window. |
Writer | Allows the Writer to be changed on an existing invoice through the Change Invoice window |
Ship Via | Allows Ship Via to be changed on an existing invoice through the Change Invoice window |
FOB | Allows FOB to be changed on an existing invoice through the Change Invoice window |
Primary Meter | Allows the Primary Meter value to be changed on an existing invoice through the Change Invoice window |
Rental Dates | Allows rental dates to be changed on an existing invoice through the Change Invoice window |
Comments | Allows comments to be changed on an existing invoice through the Change Invoice window |
Transportation Log | Allows access to the Transportation Log. |
Transportation Detail | Allows additions/updates to the Detail section of Transportation Log. |
Transportation Header | Allows additions/updates to the Header section of Transportation Log. |
Mechanic Check In | Allows access to the Mechanic Clock In window. |
Filter Dispatch Van List by Department | Filters the dispatch van list by department |
Internet / Mobile - This has been discontinued with the implementation of the new mobile app
Permission | Guidance / Effect |
Web Site Access | The supplied source states this is not currently being used. |
Web Customer | Use for a customer account that will log in through Softbase Mobile to view equipment, open work orders, invoices, and related information. |
Customer # | Associates the Web Customer account with a customer number |
Parts Inquiry | Allows parts inquiry in the applicable web/mobile workflow. |
Warehouse | Specifies or limits the warehouse used in applicable web/mobile parts workflows |
Parts Order | Allows parts orders to be placed in the applicable web/mobile workflow |
Dispatch Name | Specifies the name used for dispatch in the applicable mobile workflow |
Department WIP | Allows department work-in-progress information to be viewed in the applicable web/mobile workflow |
Service Dispatch | Allows access to service-dispatch functions in the applicable web/mobile workflow. |
No Self PM Dispatch | Restriction option: checking the box limits self-dispatch of PM work. Exact behavior is not further documented in the supplied source. |
Customer WIP | Allows customer work-in-progress information to be viewed in the applicable web/mobile workflow |
No Labor Editing | Restriction option: checking the box prevents labor editing in the applicable mobile workflow. Exact behavior is not further documented in the supplied source. |
Customer Fleet Inquiry | Allows access to customer fleet/equipment inquiry in the applicable web/mobile workflow |
Transportation Dispatch | Allows access to transportation-dispatch functions in the applicable web/mobile workflow |
Customer Open AR | Allows the customer’s open accounts-receivable information to be viewed in the applicable web/mobile workflow. |
Mobile Sales Rep | Enables the applicable mobile sales-representative workflow; |
Contacts | Allows access to contacts in the applicable web/mobile workflow |
Mobile Admin | Allows mobile-administration function |
Call Reports | Allows access to call reports in the applicable mobile sales workflow |
Equipment Summary | Allows access to equipment summaries in the applicable web/mobile workflow |
Reports
Permission | Guidance / Effect |
Report Groups | Reports are organized into groups. Selecting a group displays the reports assigned to that group. |
Individual Reports | A checked report is visible to the user. An unchecked report is hidden from that user. |
Permission-Assignment Guidance
Use least privilege: enable only the functions the user needs to perform their assigned job duties.
Treat delete, reverse, direct quantity adjustment, cost visibility/editing, security administration, setup, and after-the-fact invoice change permissions as elevated access.
Pay close attention to negatively worded options such as Disable, No, Disallow, and Limit. A checked box may restrict access rather than grant it.
Blank Guidance / Effect cells are intentionally included for permissions visible in the screenshots that are not defined by the supplied documentation. They can be reviewed, tested, and completed manually.
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