Open the journal entry window
Click the Next button to retrieve the next available journal name
Click Add to create the journal in the database
In the account number field you would enter the AR gl account
In the amount field enter the amount you want to relieve for the credit
In the Invoice # field enter the invoice # the credit is currently applied to
In the Customer # field enter the customer account # that the credit currently is applied under.
Click the black plus sign to add the line item
In the account number field this would again be the AR gl account
In the amount field enter the amount you want to apply to the invoice
In the Invoice # field enter the invoice # the credit should be applied to
In the Customer # field enter the customer account # that the invoice resides under
Click the black plus sign to add the line item
Your journal should now balance to zero and allow you to post to the GL
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article