1. When parts are added to a work order, placed on back order, and then added to a purchase order (PO), the quantity of these parts are tied to the work order, not the on-hand quantity of the part record.
If these parts need to be removed from a PO after being received, the following process must be followed:
- Open the work order.
- Select the parts that need to be removed from the PO.
- Delete these parts from the work order.
- Open the part record for the specific part number. Ensure the on-hand quantity has been updated to reflect the correct number of parts to reverse from the purchase order.
- Receive a negative quantity of the part on the associated purchase order to correct the on hand quantity.
2. Select each line item and click "Delete".
3. Click "Yes"
4. Open the part number's part record and ensure the on hand quantity has been updated to the correct number of parts to reverse from the purchase order.
5. Navigate to the associated purchase order and select the parts tab.
Search for or enter the part number and enter the quantity as a negative number to match the quantity you need to reverse off of the purchase order.
6. Click "Add"
7. Click "Receive"
8. Select the line item and receive the negative quantity of parts.
9. Once the negative quantity of parts are received the PO should balance and the on hand quantity of the part will be corrected.
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