If a manual check needs to be physically written for a refund to an AR Customer, you can do this through the Manual Check tab from General > AP Payments.
- Go to Accounting > AP Payments
- Click on the last tab titled "Manual Check"
- Change the Effective/Check Date if applicable
- Select the Customer radio button
- Select the Cash Account
- Enter Customer #, Amount, Date
- Note: Check # must be unique. The entered Check # cannot already exist for any Cash Account.
- In the bottom Distribution grid enter the AR Account #, Customer #, AR Inv #, and Amount.
- Post
- After this Check is posted the Invoice will show with a balance in AR Inquiry again and will be available to be paid again through AR Deposits.
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